Privacy Policy

SEO247 ("we," "us," "our") operates the website www.seo247.in and provides digital marketing services including SEO, PPC/Google Ads, social media marketing, website development, AI-based tools, and SEO247 CRM — a WhatsApp Business API messaging solution. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with us through WhatsApp, phone, email, or our software products.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Information you provide to us

• Name, phone number, email address, and business/company name submitted through our website forms, WhatsApp enquiry, phone calls, or email
• Business details shared for SEO, PPC, website development, or WhatsApp CRM services (e.g. website URL, target keywords, industry, business address)
• Billing and payment-related information for paid services
• Any messages, documents, or content you share with us for service delivery

b) Information collected through SEO247CRM (WhatsApp Business API)

For businesses using our SEO247CRM product, we may process on their behalf:

• Customer names and WhatsApp phone numbers
• Message content, delivery status, and message history
• Message templates and WhatsApp Business Account / Phone Number IDs

This data is controlled by the business using SEO247CRM and is processed by us strictly to enable WhatsApp messaging services, in accordance with Meta's WhatsApp Business Policy.

c) Information collected automatically

• IP address, browser type, device information, and pages visited on our website
• Cookies and similar tracking technologies used for analytics and site functionality (see Section 5)

2. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide free consultations or audits
• Deliver and manage SEO, PPC, SMO, website development, and WhatsApp CRM services
• Send service-related updates, reports, and WhatsApp/email communications
• Process payments and maintain business records
• Improve our website, services, and AI-based tools
• Comply with legal obligations and Meta's platform policies

We do not sell your personal data to third parties.

3. How We Share Information

We may share information with:

• Service providers that help us operate — such as hosting providers, payment gateways, and communication platforms (e.g. Meta's WhatsApp Business Platform, Google services)
• Meta Platforms, Inc. — where required for the delivery of WhatsApp Business API messaging through SEO247CRM, in accordance with Meta's Business Terms and WhatsApp Business Policy
• Legal authorities — where required by law, regulation, or valid legal process

We do not share your data with third parties for their own independent marketing purposes without your consent.

4. Data Storage and Security

We store data on secure servers with access restricted to authorised personnel. We implement reasonable technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our website uses cookies and similar technologies to improve user experience, analyse traffic, and understand how visitors interact with our site (e.g. Google Analytics). You can control or disable cookies through your browser settings; disabling cookies may affect website functionality.

6. Data Retention

We retain personal data for as long as necessary to provide our services, maintain business records, and comply with legal obligations. WhatsApp messaging data processed through SEO247CRM is retained on behalf of the business client for as long as their account remains active, or until a valid deletion request is received.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (see our Data Deletion Instructions page)
• Withdraw consent for communications at any time by contacting us

To exercise these rights, contact us using the details in Section 10.

8. Children's Privacy

Our website and services are intended for businesses and individuals aged 18 and above. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

SEO247
WZ-61 A/8-C, Vashist Park, Sagar Pur, New Delhi – 110046, India
Phone / WhatsApp: +91 87961-96178
Email: [email protected]
Website: www.seo247.in